Terms of service

Part 1: T&C

Part 2: Privacy Policy

Terms & Conditions

Last Updated: 10/01/2025

1. Company and Contact Details

1.1 Company Name: The Fellowship Of Beer LTD
1.2 Registered Address: Unit 26 Northfield Way, Aycliffe Business Park, Newton Aycliffe, County Durham, England, DL5 6UF
1.3 Company Registration Number: 13329508
1.4 Contact Information:

Email: hello@fellowshipofbeer.org
Postal Address: The Fellowship Of Beer LTD, Unit 26 Northfield Way, Newton Aycliffe, County Durham, DL5 6UF

2. Description of the Service

2.1 Overview
The Fellowship of Beer LTD (hereinafter referred to as “the Company,” “we,” “us,” or “our”) operates a beer subscription service through which Members (hereinafter “you” or “your”) receive a curated selection of craft beers delivered periodically throughout the year. Our goal is to provide high-quality products and a community-focused experience centred around craft beer appreciation, education, and exclusive offerings.

2.2 Membership Benefits
By subscribing to The Fellowship of Beer, you gain access to the following benefits (collectively, the “Service”):

Regular Beer Deliveries: You will receive six (6) shipments of curated beers per year, pro-rated according to your date of joining. Each shipment may contain a varying number of bottles or cans, along with tasting notes or additional resources.
Community Access: You may be granted access to members-only events, online forums, or other exclusive content (where applicable).
Special Offers: From time to time, the Company may provide discounts, promotional items, or other perks exclusively available to active Members.

2.3 Pro-Rata Shipments
If you join part-way through a calendar year or subscription cycle, the total number of shipments for that cycle may be adjusted accordingly. Your first shipment date will be communicated once registration and payment are confirmed. Subsequent shipments follow a schedule determined by the Company and may be subject to change.

2.4 Availability of Products
All beers and related products are subject to availability. While we strive to source and deliver a diverse range of high-quality craft beers, certain items may become unavailable due to seasonal changes, high demand, or supplier issues. We reserve the right to replace any unavailable product with a comparable alternative without prior notice.

2.5 Geographic Restrictions
At present, the Service is limited to Mainland UK deliveries. We reserve the right to modify eligible delivery regions at any time. If your address falls outside our current delivery area, we may decline your order and promptly refund any payments you have made.

2.6 Member Responsibilities
By subscribing to the Service, you acknowledge and agree that:

You are of legal drinking age in your jurisdiction (18 years old in the UK or such other legal age as applies in your territory).
You will provide accurate and up-to-date contact and delivery information.
You are responsible for ensuring a person of legal drinking age is available to receive deliveries, if required by law or by the courier.

2.7 Changes to the Service
We reserve the right to introduce new features, remove or amend existing features, or otherwise modify the scope of the Service at our sole discretion. Any significant changes will be communicated through email, website updates, or other appropriate channels.

3. Membership Tiers, Billing, and Payments

3.1 Membership Tiers

Local Collection: Members choosing this tier collect their subscription boxes from our designated local pickup point (currently Steam Machine Brewing Company, Unit 26 Northfield Way, Newton Aycliffe, County Durham DL5 6UF). This tier is charged at £25 per month.
National Shipping: Members choosing this tier have their boxes shipped to a designated address within Mainland UK. This tier is charged at £30 per month, inclusive of shipping costs.

3.2 Billing Cycle
3.2.1 Monthly Charges

All Members are billed monthly. Billing commences on the date you successfully register and provide payment details (the “Billing Date”).
Subsequent charges occur on or near the same calendar day each month.

3.2.2 Continuous Membership and Auto-Renewal

Your Membership continues month-to-month unless and until you cancel.
Each year consists of six (6) boxes. Once you have received the sixth box in the annual cycle, your Membership renews automatically for the following year unless you cancel before the next Billing Date.
By subscribing, you authorise us to charge your chosen payment method monthly at the rate corresponding to your selected tier.

3.3 Pro-Rata and Catch-Up Payments
3.3.1 Pro-Rata Calculation

Each box in the annual schedule corresponds to two (2) monthly payments. You must therefore make at least two successful monthly payments to qualify for each box.
If you join mid-cycle, you continue making your monthly payments. Once you have accumulated two payments toward the next scheduled box, you become eligible to receive it.

3.3.2 Catch-Up Payments

If you wish to receive any boxes that you would not otherwise be eligible for (e.g., you joined late), you may make catch-up payments.
These payments are charged at the monthly rate for your tier, enabling you to expedite eligibility for current or upcoming boxes.
The exact amount and schedule for catch-up payments are determined on a case-by-case basis and communicated to you before processing.

3.4 Payment Methods

You must provide a valid payment method (e.g., credit or debit card) upon registration.
By providing payment details, you authorise The Fellowship of Beer LTD to charge your payment method for the monthly subscription fee.
It is your responsibility to ensure that your payment information is current and valid. If payment cannot be processed, we may suspend or cancel your Membership until the issue is resolved.

3.5 Cancellation

You may cancel at any time by contacting us at hello@fellowshipofbeer.org or through your online account (if available).
Cancellations take effect at the end of your current billing cycle. You will continue to receive any boxes for which you have already qualified but will not be charged for future cycles.
If you cancel before making two payments toward the next box, you forfeit eligibility for that box.

3.6 Changes to Membership Tiers and Fees

We reserve the right to change Membership tier prices or introduce new tiers at our discretion.
Price changes will be communicated at least thirty (30) days before going into effect. If you do not agree to the revised price, you may cancel your Membership before the new rate applies.

4. Pricing and Payment

4.1 Subscription Fees

The current fees for each Membership tier (Local Collection or National Shipping) are specified in Section 3.1.
All fees include any applicable taxes unless stated otherwise.

4.2 Late or Failed Payments

If your payment method is declined or fails for any reason, we will notify you to update your payment information.
Failure to resolve payment within a reasonable time may lead to suspension or cancellation of your Membership.

4.3 Additional Charges

Shipping costs are included in the National Shipping tier.
Any other fees (e.g., special delivery requirements or international shipping, if introduced) will be disclosed before you finalise your order or Membership.

5. Returns, Refunds, Damaged Goods, and Cancellations

5.1 Returns and Non-Returnable Items

General Policy: Due to the perishable nature of alcoholic beverages, The Fellowship of Beer LTD does not generally accept returns if you simply change your mind or no longer want the items once shipped or collected.
Non-Returnable Items: Opened, partially consumed, or tampered products cannot be returned under any circumstances.
Exceptions: If you believe you have received a product in error or an incorrect box, please contact us within seven (7) days of receipt at hello@fellowshipofbeer.org. We will review and determine an appropriate resolution.

5.2 Damaged, Missing, or Incorrect Items

Damage in Transit: If items arrive damaged, notify us within forty-eight (48) hours of receipt. We may request photos for verification before approving a replacement or refund.
Missing Items: If any items are missing from your shipment, contact us promptly. We will investigate and arrange a replacement if warranted.
Incorrect Products: If you receive a product that differs from what was described in your order or subscription details, we will send the correct items or provide an alternative solution at our discretion.

5.3 Refunds

Eligibility: Refunds may be issued for damaged, missing, or incorrect products where we are at fault. We reserve the right to determine whether a replacement, partial refund, or full refund is appropriate.
Refund Method: Approved refunds are issued to the original payment method unless otherwise agreed. Processing times depend on your bank or payment provider.
Exclusions: Refunds are not provided for dissatisfaction due to taste preferences or issues stemming from improper storage or handling by the Member after delivery.

5.4 Cooling-Off Period

If consumer protection laws in your jurisdiction mandate a cooling-off period (e.g., 14 days under UK law for distance selling), we will honour it in compliance with applicable regulations. Please note that for perishable goods like beer, exceptions may apply, limiting or excluding standard cooling-off rights.

5.5 Your Statutory Rights
Nothing in these Terms & Conditions is intended to limit or exclude your statutory rights under applicable law, including the Consumer Rights Act 2015 (or equivalent legislation).

6. Age Restrictions and Responsible Drinking

6.1 Legal Drinking Age

You must be 18 years of age or older in the UK (or the legal drinking age in your jurisdiction) to use our Service.
By using our website and subscribing, you confirm you meet the legal age requirement.

6.2 Responsible Consumption

The Fellowship of Beer LTD encourages responsible alcohol consumption. Please enjoy our products in moderation and in accordance with local regulations.

7. Intellectual Property

7.1 Ownership
All content provided on our website, subscription materials, packaging, and marketing (including text, graphics, logos, images, videos, and software) is owned or licensed by The Fellowship of Beer LTD.

7.2 Permitted Use

You may view or print pages from our website for personal use.
You may not reproduce, redistribute, or exploit any content for commercial gain without our explicit written permission.

8. Privacy and Data Protection

8.1 Privacy Policy
Our handling of your personal data is outlined in our separate Privacy Policy, which can be found at [See Below]. By using our Service, you agree to the terms of our Privacy Policy.

8.2 GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. For information on how we collect, process, and store your data, please refer to our Privacy Policy.

9. Liability and Disclaimers

9.1 Limitation of Liability

To the extent permitted by law, The Fellowship of Beer LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or inability to use the Service.
We do not guarantee that the Service will be uninterrupted, timely, or error-free.

9.2 Health and Safety

Alcoholic beverages should be consumed responsibly. The Company is not liable for any loss, damage, or injury caused by the misuse of our products.

9.3 Force Majeure
We are not responsible for any failure or delay in performance due to events beyond our reasonable control (e.g., natural disasters, strikes, or supplier failures).

10. User Conduct and Community Guidelines

10.1 Online Community
If we provide forums, social media groups, or other interactive platforms for Members, you must adhere to any posted guidelines and refrain from posting offensive, harassing, or unlawful content.

10.2 Zero-Tolerance Policy
We reserve the right to remove content, suspend, or terminate user accounts that violate our guidelines or Terms & Conditions.

11. Dispute Resolution

11.1 Internal Resolution
If a dispute arises, we encourage you to contact us directly at hello@fellowshipofbeer.org to seek an amicable solution.

11.2 Governing Law and Jurisdiction
These Terms & Conditions and any disputes or claims arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes.

12. Changes to Terms and Conditions

12.1 Amendments
We may revise these Terms & Conditions at any time. In the event of significant changes, we will provide at least thirty (30) days’ notice via email or other suitable channels.

12.2 Acceptance of Updates
By continuing to use the Service after any updates or revisions become effective, you agree to be bound by the modified Terms & Conditions.

13. Contact for Further Questions

If you have any questions or concerns regarding these Terms & Conditions, the Service, or your Membership, you may reach us at:

Email: hello@fellowshipofbeer.org
Postal Address: The Fellowship Of Beer LTD, Unit 26 Northfield Way, Newton Aycliffe, County Durham, DL5 6UF

We aim to respond to all inquiries within five (5) business days.

Privacy Policy

Last Updated: 10/01/25

1. Introduction

Welcome to The Fellowship of Beer LTD (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including our website at fellowshipofbeer.org (the “Site”), and when you interact with us in other ways.

By using our Site or subscribing to our services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, you must not use our services or the Site.

2. Who We Are

Legal Entity: The Fellowship of Beer LTD
Registered Address: Unit 26 Northfield Way, Aycliffe Business Park, Newton Aycliffe, County Durham, DL5 6UF, United Kingdom
Company Registration Number: 13329508

For any questions regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@fellowshipofbeer.org

3. Information We Collect

3.1 Personal Data

We may collect and process the following personal data about you:

Contact Information: Name, email address, telephone number, and postal address.
Payment Information: Credit or debit card details, billing addresses, and transaction records.
Account Details: Username, password, and other credentials when you register on our Site.
Subscription Preferences: Details about your chosen membership tier, purchase history, and preferences.
Correspondence: Any information you provide when contacting us by email, phone, or through our Site.

3.2 Automatically Collected Data

When you visit our Site, we may automatically collect the following:

Technical Information: IP address, browser type, operating system, and referring website.
Usage Data: Pages visited, time spent on pages, links clicked, and other Site interaction data.

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance user experience, analyse Site traffic, and personalise content. For more information on how we use cookies, please see our separate Cookie Policy [or provide a brief cookies section here if you don’t have a standalone Cookie Policy].

4. How We Use Your Information

We process your personal data for the following purposes:

Subscription Management: To process orders, manage deliveries, and handle billing for our subscription services.
Customer Support: To respond to inquiries, requests, or complaints, and provide customer service.
Account Administration: To create and maintain your account, verify your identity, and personalise your experience.
Marketing Communications: To send you newsletters, promotional offers, and updates related to our products or services, where you have opted in to receive them.
Analytics and Improvements: To analyse user interactions and improve the functionality, performance, and user experience of our Site and services.
Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Contractual Necessity: To fulfil our obligations under the subscription contract or any other agreement we have with you.
Legitimate Interests: To improve our services, market our products, and protect our business interests, where these interests are not overridden by your data protection rights.
Consent: Where you have provided explicit consent for specific processing activities, such as receiving marketing emails. You have the right to withdraw this consent at any time.
Legal Obligations: Where processing is necessary for us to comply with a legal or regulatory obligation.

6. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies we engage to perform business-related functions, such as payment processing, shipping, website hosting, or IT support. These providers only access your data to the extent necessary to perform tasks on our behalf and are contractually obligated to maintain its confidentiality.
Affiliates and Partners: If you opt into certain offers or partnerships, we may share relevant data to fulfil or improve those services.
Legal and Regulatory Authorities: If required by law or in response to legal processes, such as subpoenas, court orders, or other government requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.

7. International Data Transfers

Your personal data may be transferred to and stored in countries outside the UK or European Economic Area (EEA). When doing so, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data in accordance with UK GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The duration may vary depending on legal, accounting, or reporting obligations, as well as operational needs. Once no longer needed, we securely delete or anonymise your data.

9. Your Rights

Under data protection laws, you may have the following rights:

Access: Request a copy of personal data we hold about you.
Rectification: Correct any inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data where there is no overriding reason for continued processing.
Restriction: Request restriction of processing in certain circumstances.
Objection: Object to certain processing activities (e.g., direct marketing).
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
Withdraw Consent: Where we rely on consent to process your personal data, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@fellowshipofbeer.org. We will respond to legitimate requests within one month or as required by law.

10. Security Measures

We implement various security measures to protect your personal data, including technical safeguards (e.g., encryption, secure servers) and organizational measures (e.g., staff training, restricted access). However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

11. Children’s Privacy

Our Site and services are not intended for individuals under the legal drinking age (18 in the UK). We do not knowingly collect or process data relating to minors. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.

12. Links to Third-Party Websites

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal data.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a prominent notice on our Site. Your continued use of our Site and services after any changes indicate your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: hello@fellowshipofbeer.org
Postal Address: The Fellowship Of Beer LTD, Unit 26 Northfield Way, Newton Aycliffe, County Durham, DL5 6UF, United Kingdom

We will do our best to address your inquiry promptly and resolve any concerns you may have.